Polish Forwarding Company
Polska Firma

E-commerce & Fulfilment

From warehouse to customer, last-mile logistics at full speed

In the e-commerce sector, speed, automation and the quality of end-customer service determine competitive advantage. With the growth of online shopping, customers expect not only fast order processing, but also smooth returns handling, full shipment visibility and consistency at every point of contact with the brand.

Polish Forwarding Company provides full fulfilment and logistics services for online shops, marketplaces, D2C startups and omnichannel brands. The fulfilment centres handle thousands of parcels a day, delivering scalability, speed and full IT integration, from goods receipt through pick and pack to last-mile delivery and returns.

E-commerce fulfilment services

1. Warehousing and dispatch preparation

  • Storage of goods in Class A warehouses in Warsaw and Gdansk

  • Labelling, tagging, packing, co-packing and product branding

  • Dedicated zones for co-packing seasonal and promotional campaigns

  • Handling of standard products (clothing, cosmetics, accessories) and fragile items (electronics, glass)

Warehousing and dispatch preparation
Platform integration and process automation

2. Platform integration and process automation

  • Direct integration with
    Shopify, Magento, WooCommerce, BaseLinker and PrestaShop

  • Integration with client ERP systems (SAP, Oracle, MS Dynamics)

  • Real-time stock level and order status updates

  • Full order cycle handling: pick, pack, ship, return

3. Order fulfilment and last-mile logistics

  • Domestic and international B2C shipments and dropshipping

  • Couriers, parcel lockers, PUDO and zero-emission urban zone logistics

  • 24-hour order fulfilment, same-day and next-day delivery

  • Full last-mile process handling with delivery monitoring and SLA reporting

Order fulfilment and last-mile logistics
Returns, exchanges and complaints

4. Returns, exchanges and complaints

  • Collection and handling of consumer returns (RMA)

  • Product condition checks, repackaging and reintroduction to circulation

  • Exchanges and reshipments with return reason logging

  • Reporting and integration of returns data with the client CRM and e-commerce system

5. Scalable solutions for every e-commerce model

  • Polish Forwarding Company serves online shops, marketplaces, online wholesalers, subscriptions and D2C

  • Ready to handle a few hundred orders a month as well as tens of thousands a day

  • Full operational support for promotional campaigns, product launches and flash sales

  • A dedicated implementation team, flexible cooperation and billing models

Scalable solutions for every e-commerce model
Control, reporting and KPI

6. Control, reporting and KPI

  • A client panel with 24/7 access to orders, returns, stock levels and statistics

  • Operational reports: pick time, delivery time, packing quality, SLA

  • Automatic alerts for anomalies in orders and returns

  • Custom KPI and efficiency benchmark definition

Why Polish Forwarding Company as an e-commerce fulfilment partner?

👑Key strengths

✅Client benefits

👑End-to-end fulfilment with IT integration

✅A single partner for the entire process

👑24-hour shipment handling and last-mile logistics

✅Speed and competitive advantage

👑Automated returns, complaints and exchanges

✅Customer satisfaction and repeat sales

👑Solutions for startups and large brands

✅Scalability without limits

👑Modern fulfilment centres

✅Operational stability and cost transparency

Polish Forwarding Company, e-commerce fulfilment that scales with the business

From warehouse to customer. On time. With full control.

Wherever you are
Wherever you want to send your goods

Connecting continents and reaching every corner of the world, so your goods arrive where you need them.

world map